# Privacy Policy | Potlight Installation Toronto URL: https://potlightinstallationtoronto.ca/privacy-policy/ # Privacy Policy Last updated: September 30, 2026 Potlight Installation Toronto ("we", "us" or "our") is a residential lighting installer based in Vaughan, Ontario, serving Toronto and the Greater Toronto Area. This policy explains what personal information we collect through this website and during our work, how we use it and the choices you have. We follow the principles of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). ## 1\. Information We Collect We only collect what we need to book, quote and complete your lighting project: - Your name and mobile phone number - Your email address, if you choose to give it - Your GTA neighbourhood or street, and the address of the property on the day of the consultation - Project details you share, such as ceiling type, room sizes and fixtures to remove - Your confirmation that you're the property owner or authorized decision-maker - Photos of your ceilings or panel that you send us, or that we take during the consultation to prepare your layout - Basic website usage data, such as pages visited and the page a form was sent from ## 2\. How We Use Your Information - To contact you and book your free in-home consultation - To prepare your drawn-to-scale layout and fixed written quote - To schedule and complete the installation, and to file the required ESA notification - To handle warranty follow-up and answer questions after the job - To understand which pages on our website are useful and improve them We don't sell your personal information, and we won't add you to a marketing list without your permission. ## 3\. How Our Contact Form Works When you submit the consultation form, your details are sent through a secure lead-capture service that delivers the request to us by email. The form includes a hidden spam filter and records the page you sent it from. We use this information only to respond to your request. ## 4\. When We Share Information We share information only when it's needed to do the work or required by law: - With the Electrical Safety Authority (ESA) when we file the notification for your installation - With your condo board or property manager, if you ask us to arrange building access - With service providers who help us run the business, such as our form, email and accounting tools - With our insurer or professional advisors, if needed - With authorities when the law requires it ## 5\. How Long We Keep It We keep project records, including your quote, layout and warranty paperwork, for as long as needed to honour our written workmanship warranty and meet tax and legal requirements. Enquiries that don't turn into a project are deleted after a reasonable period. ## 6\. Security We use reasonable safeguards to protect your information, including access controls on our email and files. No method of transmission over the internet is completely secure, so please don't send sensitive financial details through the form. ## 7\. Cookies and Analytics This website may use cookies and similar tools to understand how visitors use it, such as which pages are viewed and how people find us. You can set your browser to refuse cookies or to alert you when a cookie is sent. The site will still work if cookies are off. ## 8\. Your Choices and Rights - Ask to see the personal information we hold about you - Ask us to correct information that's wrong - Ask us to delete your information, where we're not required to keep it - Withdraw consent to being contacted ## 9\. Contact Us About Privacy To make a privacy request or ask a question, please use our contact form [/contact/ →](/contact/) and mention "privacy" in the notes. We'll reply as soon as we can. Potlight Installation Toronto Workshop in Vaughan, Ontario. Serving Toronto and the Greater Toronto Area. ## 10\. Changes to This Policy We may update this policy from time to time. The date at the top of this page shows when it was last changed.